Snagging

The process of inspecting completed renovation or construction work to identify defects, unfinished items, or work that doesn't meet the agreed specification.

Snagging (also called a punch list in the US) is the final quality check before you accept completed renovation work. It’s your chance to identify and document anything that isn’t right — before you make the final payment.

What to look for during snagging

  • Paint — drips, uneven coverage, missed spots, paint on surfaces that shouldn’t have it
  • Tiling — uneven grout lines, lippage (edges not flush), cracked tiles
  • Joinery — doors that don’t close properly, drawers that stick, gaps around frames
  • Plastering — cracks, uneven surfaces, rough patches
  • Plumbing — leaks, slow drainage, poor water pressure at new outlets
  • Electrical — switches or sockets that don’t work, lights that flicker
  • Finishes — scratches on surfaces, scuff marks, damage from construction activity

How to create a snagging list

  1. Wait until the contractor considers the work complete
  2. Walk through every room systematically with good lighting
  3. Use a notepad or phone to document each issue with a photo and location
  4. Number each item for easy reference
  5. Share the list with your contractor and agree a timeline for corrections

When to withhold payment

It’s standard practice to hold back a retention (typically 2.5-5% of the contract value) until snagging items are resolved. Never make the final payment until you’re satisfied all items have been addressed.